1. Membership Plans & Access

Ciba Fitness offers multiple membership plans, each with specific benefits including class allowances, booking privileges, and discounts on additional classes. Membership details, including the number of included classes per billing period and applicable discounts, are displayed at the time of purchase.

Included class allowances are calculated per membership billing cycle and do not roll over into future billing periods. Access to classes is always subject to availability and advance booking.

2. Billing & Payment Terms

Membership fees are billed either monthly or in full at the time of purchase, depending on the selected plan. By subscribing, you authorize Ciba Fitness to charge your payment method on file according to your selected billing frequency.

Memberships automatically renew at the end of each billing cycle unless cancelled prior to renewal. All membership fees are non-transferable.

3. Class Usage & Booking Limits

Members may book classes using their included class credits up to the limit provided by their active membership plan. Once all included classes for a billing period have been used, additional bookings will require payment as an extra class purchase.

Extra class purchases may be eligible for discounted pricing depending on your membership plan. Any applicable discount is determined automatically based on your active membership.

4. Future Bookings

Active members may book classes scheduled beyond their current paid billing period, provided they maintain an active membership.

Please note that if your membership is cancelled, expires, fails to renew, or payment is unsuccessful, any future membership-covered bookings scheduled after your membership end date may be cancelled unless paid for separately.

5. Cancellation of Membership

You may cancel your membership at any time through your account. Cancellation prevents future renewals but does not immediately terminate your active membership.

Your membership will remain active until the end of your current paid billing period. No refunds or credits will be issued for unused classes, unused time, or partial billing periods.

6. Refunds & Class Cancellations

Membership payments are non-refundable.

Class cancellations, no-show rules, studio credits, late cancellation fees, and product return policies are governed by our Refund & Cancellation Policy. By purchasing a membership, you agree to those terms as well.

7. Suspension & Termination

Ciba Fitness reserves the right to suspend or terminate any membership for misconduct, abuse of booking privileges, violation of studio rules, inappropriate behavior toward staff or clients, fraudulent activity, or non-payment.

8. Member Responsibilities

Members are expected to:

• Arrive on time for scheduled sessions
• Treat instructors, staff, and fellow members with respect
• Follow all studio safety, hygiene, and equipment usage protocols
• Maintain accurate and active contact information on file
• Use memberships and booking privileges only for themselves unless explicitly permitted

9. Agreement Updates

We may update this Membership Agreement from time to time to reflect operational, legal, or service changes. Significant updates will be communicated via email or posted on our website.

14. Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please visit our Contact Page to get in touch with our team.