1. Website Use

The content on this website is provided for general information, promotional, and booking purposes only. We reserve the right to update, change, suspend, or remove any part of this website or its content at any time without prior notice.

You agree not to misuse our website or services, including but not limited to attempting to hack, disrupt, damage, overload, transmit viruses, scrape data, or interfere with the normal operation of the website.

2. Bookings, Payments and Availability

Ciba Fitness offers online booking for fitness classes and related services. All bookings are subject to availability, confirmation, instructor availability, and studio capacity.

Prices, class types, instructors, schedules, packages, promotions, and membership options may change at any time without prior notice.

Payment must be completed through our approved payment methods before your booking, membership, or package is confirmed, unless otherwise stated by Ciba Fitness.

3. Memberships, Packages and Class Credits

Memberships, class packages, and class credits are personal to the registered client and may not be shared, transferred, resold, or assigned to another person unless expressly approved by Ciba Fitness in writing.

Memberships and packages may be subject to expiry dates, usage limits, booking restrictions, renewal terms, or other conditions stated at the time of purchase.

If a membership is recurring, you authorize Ciba Fitness or its payment processor to charge the applicable recurring fee until the membership is cancelled in accordance with our cancellation policy.

Ciba Fitness reserves the right to suspend or cancel a membership, package, or account where there is misuse, non-payment, fraudulent activity, violation of studio rules, or breach of these Terms.

4. Cancellations, No-Shows and Refunds

Class cancellations, late cancellations, no-shows, refunds, and credits are governed by our separate Refund & Cancellation Policy.

Failure to attend a booked class, or cancellation outside the allowed cancellation window, may result in loss of the class credit, booking fee, or other applicable charge.

Ciba Fitness reserves the right to cancel, reschedule, substitute, or modify any class due to instructor availability, low attendance, emergency, maintenance, weather, or other circumstances.

5. Late Arrival Policy

For safety, class flow, and respect for other clients, late entry may not be permitted. Clients who arrive late may be refused entry, and the class may be treated as a missed class or no-show in accordance with our policies.

6. Health, Fitness and Medical Disclaimer

By participating in any class, session, event, or activity offered by Ciba Fitness, you confirm that you are physically able to participate and that you have consulted a qualified healthcare provider where necessary.

You are responsible for informing Ciba Fitness and your instructor of any injury, illness, pregnancy, medical condition, physical limitation, recent surgery, or other concern that may affect your ability to safely participate.

The information, instruction, and services provided by Ciba Fitness are not medical advice and are not a substitute for professional medical diagnosis, treatment, or care.

7. Assumption of Risk and Waiver

You acknowledge that physical exercise, including Pilates, yoga, barre, stretching, strength training, and related activities, involves inherent risks. These risks may include but are not limited to muscle soreness, strains, sprains, falls, dizziness, fainting, injury, aggravation of existing conditions, or other health complications.

You voluntarily choose to participate in Ciba Fitness classes and activities and accept full responsibility for your own health, safety, and physical limits.

To the fullest extent permitted by law, you agree that Ciba Fitness, its owners, instructors, employees, contractors, and representatives shall not be liable for any injury, loss, damage, illness, or claim arising from your participation in our classes or use of our facilities, except where liability cannot be excluded by law.

8. Studio Conduct and Safety Rules

Clients are expected to behave respectfully toward instructors, staff, and other clients at all times. Abusive, threatening, unsafe, discriminatory, disruptive, or inappropriate behavior will not be tolerated.

You agree to follow all instructor guidance, safety instructions, equipment rules, and studio policies while attending Ciba Fitness.

We reserve the right to refuse service, deny entry, remove a client from class, suspend an account, or cancel a membership where we believe a client’s conduct creates risk, disruption, discomfort, or violates these Terms.

9. Personal Belongings

Ciba Fitness is not responsible for the loss, theft, or damage of personal belongings brought into the studio. Clients are responsible for keeping their belongings safe at all times.

10. Age Requirements

Clients under the age of 18 may be required to have consent from a parent or legal guardian before participating in classes or using our services. Ciba Fitness reserves the right to refuse participation where appropriate consent has not been provided.

11. Photos, Videos and Promotional Content

From time to time, Ciba Fitness may capture photos or videos within the studio for promotional, educational, or social media purposes. If you do not wish to appear in any photo or video, please notify a member of staff before class. We will make reasonable efforts to respect your request.

12. Intellectual Property

All content on this website, including logos, graphics, text, images, branding, layouts, videos, and other materials, is owned by Ciba Fitness or licensed to us. You may not copy, reproduce, distribute, modify, or use any content without our prior written permission.

13. Third-Party Links and Services

Our website may contain links to third-party websites, payment processors, booking tools, or other external services. We are not responsible for the content, policies, security, or practices of any third-party websites or services.

14. Limitation of Liability

To the fullest extent permitted by law, Ciba Fitness shall not be liable for any direct, indirect, incidental, consequential, special, or punitive loss or damage arising from your use of our website, booking system, services, classes, studio, facilities, or equipment.

15. Force Majeure

Ciba Fitness shall not be liable for any delay, cancellation, closure, interruption, or failure to provide services caused by events beyond our reasonable control, including but not limited to hurricanes, severe weather, natural disasters, power outages, internet or system failures, illness, emergencies, government restrictions, strikes, or other unforeseen circumstances.

16. Privacy

Your use of our website and services may involve the collection and processing of personal information. Please review our Privacy Policy for more information about how we collect, use, and protect your data.

17. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will be posted on this page with the effective date noted above. Continued use of our website, booking system, studio, or services after changes are posted means you accept the updated Terms.

18. Governing Law

These Terms and Conditions are governed by the laws of Antigua and Barbuda. Any disputes arising from these Terms, our website, our services, or your participation in Ciba Fitness activities shall be resolved in the competent courts of Antigua and Barbuda.

19. Contact Us

If you have any questions about these Terms and Conditions, please visit our Contact Page to get in touch with our team.